Triple service

1. Pre sales service

Provide one-on-one pre-sales demand research to gain a detailed understanding of your needs and plans

2. Order service

Provide one-on-one tracking of your order production status, understand the progress, and have full control throughout the process

3. After sales service

Provide one-on-one after-sales feedback, tracking, follow-up and other thoughtful services

1+1+1 service model, build a first-class service tracking team, provide VIP service to customers, and provide you with the most considerate pre-sales and after-sales services

Warranty content for audio products

Dear user

Sincerely thank you for choosing our audio products.

Our audio products undergo strict inspections before leaving the factory to ensure excellent quality. We guarantee to our users that our products have good performance and complete machinery.

If you encounter any problems during use, please contact our designated agent or repair party in a timely manner.

When your product needs to be repaired and transported, please use the original packaging and shockproof packaging to avoid secondary damage during transportation.

Non warranty regulations

1. The problem has been caused by incorrect operation, careless use, unexpected events, or natural or man-made disasters;

2. The problem has been caused by unauthorized repairs or modifications by non technical personnel of our company;

3. The problem was caused by not following the installation instructions provided by our company.